On April 11, 2018, Sberbank and SAP have announced the completion of a major HR digital transformation project that utilizes the SAP Success Factors cloud solution.

The system is currently used by 230,000 of the bank’s employees in Russia. In the future it is planned to connect all of Sberbank’s subsidiaries. The project will cover a total pool of 270,000 employees. The transition to the new system was carried out by a joint team made up of SAP consultants and Sberbank employees over a year and has been recognized as the fastest project to deploy a cloud-based HR system of a major SAP client globally.

The aim of the project was to ensure a new level of quality of personnel management processes at the bank in accordance with the ambitious 2020 transformation strategy. The key objectives of the project included increasing the quality of employee recruitment and training, achieving transparent career planning and development, creating a new competency model, and developing corporate culture.

The cloud platform unites all Russia-based employees of the bank in a single digital space, which enables Sberbank to realize the concept of a single internal labor market. At any time, every employee can use any device to work on personal development using the assessment tools, career planning, and online training. Managers can receive information about their teams, work with candidates for open positions, make employee development decisions, and view their colleagues’ assessment scores. In addition, the system lets managers see a chart of positions that they can aspire to at the company. The platform can also be used by managers to track the performance of each employee, assess their skills and competency, and put together teams to resolve certain tasks, regardless of where the employees are located. The bank’s management can use the data from the system to make strategic planning decisions that the bank requires.

In addition, the system significantly reduces the time spent on personnel recruitment and on-boarding. The new platform also makes these processes available to all of the bank’s divisions.

In the future it will be possible to use the information collected by the system to create new digital solutions for working with personnel, including predictive tools.

“Sberbank’s main aim is to reach a new level of competitiveness that will enable us to compete with global tech companies while maintaining our status as the number one bank for individuals and businesses. We plan to achieve this goal by scaling up our business and increasing profits and efficiency, all while increasing our flexibility, client-centricity, and cultivating a new employee culture,” said Sberbank’s executive board deputy chairwoman Yulia Chupina.

“Sberbank’s switchover to SAP Success Factors is a unique project of nationwide significance. The speed at which it was carried out and the fact that it has united every single employee of Russia’s largest bank in a single cloud space is truly impressive. Sberbank has demonstrated that if you have a strategy, a will, and a well-coordinated team, it is possible to make transformations, regardless of the size and scale of your company. It is significant that the project has been completed in a period when the Digital Economy program is being actively carried out. Sberbank can now serve as a digital benchmark for the state and business in Russia,” said the CEO of SAP C.I.S. Nataliya Parmenova.

SAP is one of the global leaders of the corporate application market. The company helps organizations of any size and profile to manage their operations, from auxiliary services or boards of directors, warehouses or stores, to desktop or mobile applications. SAP solutions and services are used by more than 378,000 clients. The company’s advance technologies help clients secure higher revenue and promote continuous adaptation and sustainable growth. In 1992, SAP opened an office in Moscow. Over the past two decades the company has opened representative offices in Yekaterinburg, St. Petersburg, and Izhevsk. The company currently has more than 1,100 employees in the C.I.S.